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FAQs

  • Why should I choose Pool Painters NZ?

    We get asked this alot! Here’s six reasons why we think you should choose us…

    1. We take our time
    You’ll notice in our quotes that we estimate most pools take 4-5 working days to paint. Unlike other painters, we allow one day between each of the sealer and paint coats – ensuring there is plenty of time for each coat to harden and cure correctly. This is in line with our paint supplier’s recommendations.

    2. We always test your existing pool paint
    Call us old fashioned but we always test your existing pool paint. Our paint supplier’s recommendation is that you should never put epoxy paint on a pool that has previously had chlorinated rubber paint (and vice versa), because it can cause issues down the track… even when the pool has been sandblasted in preparation for painting. So, before we paint your pool we’ll come and test your paint to determine the correct paint coating for your pool.

    3. We always get our pools sandblasted first
    There are pool painters out there that will tell you that a quick waterblast will be suffice to prep your pool for painting. We prefer to use a sandblaster to sweep blast our pools as they do what a waterblast can’t – and that’s remove any loose paint, along with the build-up of pool chemicals and body oils/sunscreen etc. Sandblasting ensures we have a clean surface for the new paint to adhere to.

    4. We won’t paint when the weather isn’t favourable
    Some painters will paint when the water table is high (the risk is your pool can pop out of the ground) or when the mornings are very dewy, especially leading in to winter. We believe this compromises the quality of the paint job, so we will never book work in outside of the summer/spring months. At the end of the day, we want to be able to stand behind the quality of our workmanship, and this is one such way we can do that.

    5. We turn up when we say we will
    As a small family owned business, our success has been built on a meticulous paint job, great communication and turning up when we say we will. We know how frustrating it is to wait around for a tradie and not have them turn up, so you can be assured that when we say we’re going to be there – we will (subject to favourable weather for painting, of course!).

    6. We’ll tell you if we think a repaint isn’t going to salvage your pool
    Some painters will take your money and run – even when they know that repainting your pool is not going to solve your problems. Here at Pool Painters NZ, honesty is always the best policy. We’ve had a couple of pools that we’ve been asked to quote on over the years that we know deep down paint won’t fix. If that’s the case with your pool, we’ll always be upfront and honest about what your options are.

  • Can I get a free quote?

    Absolutely! We offer an obligation FREE Quote service to help you determine the best way forward for you and your pool project.

  • How long does it take to paint my pool?

    In most instances the process takes between three to five days.

  • How long can I expect the paint to last?

    Epoxy paint can last from 7-10 years. The more you maintain your pool and your pool water chemistry, the longer the epoxy paint will last. Due to the hardening processing during application, epoxy provides better resistance to pool chemicals resulting in prolonged durability of your new surface. Epoxy coatings require experienced personnel to administer and are applied to manufacturers recommended thickness and specifications.

  • Once our pool is repainted, how soon can we start swimming in it?

    We recommend you leave your newly painted pool for seven days before refilling it with water again. This gives time for the coating to completely dry and bond.

  • Do you guarantee your work?

    We sure do. The preparation and application have a standard conditional warranty of 12-months in which time any issues that are likely to appear, will.

  • Do you travel to my area?

    Our business is based in Hamilton, Waikato. However, we service the greater Waikato, South Auckland, Bay of Plenty and South Waikato down to and including Taupo. If you’re unsure please call us on 0800 25 46 46 – we’d love to chat to you about your pool project.

  • Do you fix cracks or other areas which appear to be leaking?

    Pool painting is our speciality but we accept it makes complete and utter sense to fix any cracks or leaks before we repaint your pool. We can point you in the right direction of some suppliers who can do the repair work before we repaint your pool.

  • How do you prepare the pool for repainting?

    We offer two preparation options:

    1. Our most popular preparation (and the one we highly recommend) is to remove the existing painted surface by way of sandblasting. In doing that, we start with a clean substrate void of any blemishes, defects or flaws in the concrete or plaster.
    2. If your pool has an existing painted surface that you’d like to retain, we will drain the pool and then apply a cleaning agent to the painted surface. This is then thoroughly removed by a water blaster, leaving a completely clean surface for inspection. Any bare concrete or plaster will be exposed and can then be repaired, eliminating any potential future problems.
  • How many colours are there to choose from?

    We used to offer a choice of 12 pool paint colours, but over time we have seen first-hand how New Zealand’s harsh UV environment destroys dark coloured pool paint by causing it to break down and/or oxidise. We work with one colour only now: ‘Swimming Pool Blue’. This particular pool paint is the only one that is recommended for submersion and chemical resistance in pools by our New Zealand paint suppliers. We understand this limitation of colour choice might be frustrating but we want to make sure that we provide the best long term solution we can for our customers and this is the only pool paint, in our experience, that stands the test of time.

  • Can I change the existing colour of my pool?

    You absolutely can! As part of our preferred preparation process we sandblast away the old paint so we can prep the concrete surface to make sure the new ‘Swimming Pool Blue’ coloured paint bonds perfectly.

  • Can I leave my newly painted pool empty for months at a time over winter?

    New Zealand has one of the harshest UV environments of anywhere in the world, so we strongly urge you not to empty your pool over the winter months. Keeping your pool empty for an extended period of time can cause damage to the structure. In the long run, it is cheaper and less of a hassle to maintain your pool water chemistry through winter than it is to have to repair and repaint your pool repeatedly.

  • Is it cheaper to fix my old concrete (or liner) pool – or should I rip it out and put a new one in?

    We can think of very few instances, if any, where a new pool is anywhere remotely as affordable as repairing your existing one – even if it’s leaking and horribly faded. We offer an obligation-FREE quote service to help you determine the best way forward for you and your pool project.

  • Can we come and see you?

    You sure can. We’d love to talk about your pool project. Because we’re often out on-site, please be sure to give us a call before you stop by: 0800 25 46 46

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